Hi Everyone! So this is going to be a different kind of post today! The holidays are in full swing, Thanksgiving is next week and Black Friday is comes immediately after! Who doesn’t love all those amazing sales, the Holiday music, and the caffeine rush!
Now Black Friday is a crazy day in the retail world! Like, INSANE!! And with everything going on that day I feel like people tend to forget that retail employees are people too & start to treat them in a less that polite fashion. This will be my 8th Black Friday working and to be honest, I’m still not ready. You never can be. That’s just how it is. So I thought this would be a great time to give some advice from a non shopper to really help you realize that your GWP (Gift With Purchase) really isn’t worth you creating a scene over!
1. HOWEVER TIRED YOU THINK YOU ARE, WE ARE DOUBLE THAT!
I get it, you woke up “insanely” early to stand in that line, rush through the doors, and grab everything before the person next to you all in the name of savings. That’s cool, not judging you. I’m sure you’re tired. That doesn’t’ justify you giving an attitude the workers though. Just remember that when you make a sarcastic comment to a sales associate who is trying to not only help you out, but everyone else in the store, because you are “so tired”, that person actually never even got to go to sleep. They probably had to sleep during all the Thanksgiving excitement just to make sure they could get to work on time while you got to spend that same time with your loved ones. Just saying.
2. WE DON’T CARE WHAT YOU THINK OF OUR SALE!
For everything that is good in this world, do NOT come up to a sales associate and complain about how “Last years sale was much better than this”…..We really don’t care because there is literally nothing we can do to change it. Sorry, that’s it. And I’m almost positive you probably made that same statement last year. It is what it is.
3. DO NOT GET UPSET WHEN WE DON’T HAVE A PROMO GIFT LEFT!
I have three words for you all, WHILE. SUPPLIES. LAST. If a store opens at 12am on Black Friday, don’t walk in at 6pm and get upset that we no longer have that sparkly free tote with a $65 purchase. Because to be completely honest with you, we ran out right around 5am and that’s being generous. Again, I’m sorry. And no, we are not getting anymore in stock. #bye.
4. STOP COMPLAINING ABOUT LONG LINES!
Of course there’s a long line, it’s BLACK FRIDAY! Everyone and their mother is out trying to get gifts at the most reasonable price! The cashiers aren’t moving too slow, they’re actually probably moving faster than they ever have before. You try ringing up, de-sensoring, taking payment, wrapping up, getting all receipts, doing price adjustments, gift wrapping, and manually logging in discounts (because out of all the days for the system not to work, it would be this day) and see how fast you can do it 300 times in a row. Oh and let’s not forget the having to explain in the calmest of ways why the store no longer has an item and having to call other stores to check even though you know they’re all out as well…. So when you get up to your cashier, don’t give a little snarky remark about the wait because they have probably been standing in that same spot for hours with no break, while you can actually leave whenever you want.
And if you’re not a fan of lines, there is this AMAZING thing known as Cyber Monday, which is what all the sales associates that worked Black Friday will be participating in. Problem solved.
5. DON’T SHOP ON THANKSGIVING!
Now I’m not including this because I am feeling salty, but I think it’s a little inconsiderate that companies have decided to open up on Thanksgiving Day. Especially since the individuals who decided this aren’t the one’s who actually have to do it. I get it, it’s too late to do anything about it this year and I will be at my store, standing there with a smile at 6pm on Thanksgiving day ready to help you the best way I can, as always. However, I says this in the nicest of ways, don’t come. Thanksgiving is about family. It is about taking a day of rest and appreciating all the amazing gifts, big or small, seen or unseen, that you have in your life. Spend it with your loved ones, and don’t turn it into another day dedicated to material items. That way, these big bosses might change their minds so that the sales associates don’t have to pulled ways from theirs again & again.
To end this, I want you all to know that the situations listed above are not the only experiences a sales associate goes through on this hectic, emotionally draining day. We actually do have some amazing, positive, and hilarious moments that we love. There are those customers that truly bring you up after a horrible experience and we really do appreciate you! We do recognize those who really are just trying to get a good deal, that are appreciative, and understanding. Don’t ever think that we don’t notice it and value you all! You all are the reason we work continue to work for a retail brand. Creating customers for life, and we can’t wait to help you on this day!